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Today’s high-tech copiers and printers offer improved reliability and increased
performance over the copiers of yesterday. Even so, office equipment still requires
service and preventative maintenance to keep it in top working condition. Our
service agreements extend the life of your copiers and printers, protecting your
investment while keeping your office up and running in the event of a malfunction.
Our service department monitors your equipment on a regular basis to pinpoint
possible problems. ABS utilizes tracking software that enhances inventory management,
service dispatch management, and equipment histories. This software allows technicians
to run reports that show all important information about your account and equipment,
such as age, performance, usage, and condition. We work with you to keep one step
ahead of malfunctions, working daily behind the scenes to deliver preventive steps
that help avoid disruptions in your workflow.
ABS is highly proud of its tenured service team, including service technicians
and product specialists. ABS service technicians attend comprehensive manufacturers’
training courses on all equipment to earn certification, while product specialists
troubleshoot particular problems with other technicians. ABS service teams use
many diagnostic and repair tools to make sure you receive service in a timely
manner.
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